رانـــدا حـــافظ صاروخ الفن الجديد

**Miss Butterfly** · 11-27-2008, 05:07 PM

Airlines low fares
Hotels cheap prices
Summer & Umra low cost packages
For information contact us at Sam tours
Tel. 00202 - 330 387 28
Fax. 00202 - 330 387 68
Mob. 002012 - 737 27 20
E-mail. sarah@sam-tours.com
info@sam-tours.com

SERVICES
Sam Tours Egypt is a Destination Management Company, in other words most of our business involved in providing services to clients arriving to Egypt. We own and operate a fleet of deluxe vehicles stationed in Cairo, Sharm El Shaikh Hurghada, Luxor and Aswan. Over 75 full-time staff, plus a team of the top Egyptologist guides dedicated to providing the very best services to our clients. Sam Tours Egypt provides a diverse range of services for many different types of business, including:

-FIT Travel
Flexibility is Sam Tours speciality, and in Egypt our team of highly-trained and knowledgeable. Tour Managers are experts at tailoring tour arrangements to suit individual guest and family requirements.

-Tour Series Groups
Using our ability to confirm accommodation at competitive prices, and our wide range of products and resources, Sam Tours Egypt can operate tour series groups to exact specifications and, if required, under particular corporate identities.

-Incentive Travel
At Sam Tours Egypt we understand that Incentive Groups need special attention to detail, and unusual events and activities, so we have developed a dedicated Incentive Division to provide the most creative itineraries to fit any budget, and operate all programmes smoothly and efficiently on the ground.

-Special Interest Groups
Sam Tours Egypt is practised at creating exciting & original itineraries for special interest groups, and we can provide specialist guides and lecturers for wildlife, art and cultural tours, as well as themed professional delegations in any field. Our specialised research team, and high-level contacts within Egyptian society, guarantee that each group can cover the most relevant sights and activities for their theme, or be able to meet with the top people in their professional field in Egypt.

-Conferences and Events
Sam Tours Egypt has the infrastructure and expertise to cope with the most complex conference and special event arrangements. Our specialist event team can work with clients to develop unique new concepts for special groups. Pre- and post-conference facilities include coordinating hotel bookings and conference facilities, with the provision of staff to organise sightseeing excursions for delegates and their spouses.

-Ad Hoc Groups
Sam Tours Egypt provides services for those who do not have extensive brochure coverage, or for specialist operators who organise only one or two or one-off departures or groups each year,

-Cruise Handling
Sam Tours Egypt has a dedicated Cruise Division which prepares creative itineraries and runs all ground operations for cruise lines, including shore excursions, transfers, and pre/post-itineraries. Our expertise in this area has made us one of the most highly-respected companies in Egypt for cruise line business. Sam Tours can handle cruise ship business in every Egyptian port.

DEPARTMENTS
Sam Tours Egypt has many behind-the scenes operations which ensure that everything goes smoothly for the clients. These include:
Traffic Department
Responsible for overseeing the smooth and efficient arrival and departure of clients. Sam Tours representatives are proficient in several languages including English, German, French, Spanish and Russian. Sam Tours employs staff of licensed airport representatives in each location. Our meet and greet service is unique to the market and guarantees quick customer clearance and completion of arrival and departure formalities.

-Transportation Fleet
Our own fleet of vehicles includes 4 buses
Superior access to luxurious Nile Cruise vessels.
All our vehicles are constantly renewed, upgraded and carefully maintained to provide the ultimate in travel comfort and safety.
Recently licensed as a limo operator and soon will start limo transportation services.

-I.T. Division
Our information Technology department helps company operations in several ways. By ensuring that we are always using the latest cutting-edge technology we can provide a better and more efficient service to our clients. We also save on costs, which is passed on to our clients in terms of better value services.
-Corporate and Outbound Department
Sam Tours Egypt’s corporate department serves the local market for business and leisure travel, providing a range of ticketing services and outbound travel arrangements. We are a fully licensed to handle airlines reservations ticketing, so we can also provide immediate services to clients within Egypt for issuing, confirming and adjusting both domestic and international tickets.

-Quality Control & Costumer Service Department
We control and guarantee the quality that defines the Sam Tours Travel Experience. By reviewing, assessing and refining all customer services on a daily basis, our customers reap the benefits of informed, experienced personal support at each step.

From vehicle maintenance to driver uniforms, from standards of cuisine to location of hotel bedrooms, every aspect is checked and appraised to maintain the highest standards.

Sam Tours Egypt’s Quality Control team ensures the following:
Implementing corporate standards and identity at all times.
Monitoring and refining all services.
Contacting every client in Cairo on a daily basis to ensure that services are satisfactory.
Providing 24-hour hotline for clients to call with any queries whilst in Egypt.
Ensuring that Sam Tours guests receive the best available services.

MANAGEMENT TEAM
The Sam Tours Egypt management team comprises some of the most dynamic and experienced professionals in the travel industry.

ALgarhy, Managing Director of Sam Tours, with over 30 years of experience in local and international markets.

Khaled Moussa, General Manager, with over 22 years of experience in local and international markets.

Faten Abdulmoniem Product and Reservation Manager with over 20 years of experience.

Mohammed Abulella Branches Manager in Egypt with over 13 years of expenses.

Mahmoud Attia finance manager with over 20 years of experience in his field in multi national corporations.

Company Culture
Sam tours culture contributes a great deal to its success as it outlines the intellectual frame of work and philosophy of management. The three pillars of this culture are:

Our Mission

Our core business is to facilitate travel and deliver leading services standards through empowering ourselves and enhancing efficient operating model aiming to delight our customers.

Our vision

Well recognized & honourable brand name in travel and tourism industry, which is value driven, customer oriented and service innovative.

Our core values

• Commitment
• Quality
• Integrity
• Learning
• Persistence
• Respect
• Healthy growth

For more information visit our group on the facebook

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